FAQ

1.

How to book a car?

Fill in the online reservation form on the website or call us + 420 777 598 754.

2.

What is included in the price?

Car delivery (and return) to the Prague airport or to your hotel in Prague from 8.00 till 20.00, baby seat,  several drivers, A/C, paid vignette on Czech roads,  support 24/7, final prices – includes all taxes a fees, there are no additional fees!!!

3.

What is not included in the price?

Fuel, road and charges in other Schengen countries, fines, parking payments, car wash, car delivery (and return) to the Prague airport or your hotel during night hours ( from 20.00 till 8.00).

4.

What is a refundable guarantee deposit and what is used for?

Guarantee deposit is 200,- EURO – have to be paid in cash when signing the lease and will be refunded when returning the vehicle. The deposit is not refunded in case of violation of the lease, in case of damage to the vehicle or cause other damage.

5.

How to calculate the final price of reservation?

After receiving your request for reservation of the vehicle, we will send you the final amount to be paid, which you will pay when picking up a vehicle. We have no hidden fees.

6.

What information about myself I have to send you for booking online?

Please send us your full name, date of birth, address of registration,  number of your passport, or you can send us scans of your passport and driver license, your tel. number. Also please inform us if you need a GPS navigation, baby seet, place and time of picking up the vehicle.

7.

What documents I need to rent a car?

Your passport or ID card and valid driver license.

8.

What should I do in case of damage or theft?

Inform us about an accident ( tel. + 420 777 598 754), call Police (tel. 112), make a report (protocol) with the Police, give us the the police report. If the protocol drafted correctly and prove your innocence, you will not pay any money for damage.